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Screen not working after waterlock

‎04-22-2025 17:58

‎04-22-2025 17:58

My screen doesn’t come on it is only lines after being in water.  Waterlock was used.  It has happened before and came back on after a couple days but this time it is not working.  Assuming it will not come back on and it is just outside of warranty.  Have tried turning it off and resetting nothing has worked.   I should say it still tracks everything. 

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‎04-23-2025 10:47

‎04-23-2025 10:47

Hi @Jab72 .  You never know what might happen in a few more days.  I am posting just to clarify that the water lock doesn’t affect water resistance.  It prevents water from activating the screen.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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