Sleep Tracking

[SRMaui]

Just got my Fitbit on Saturday.  The sleep tracker on night one worked but hasn't recorded any sleep since then. I tightened up the band still doesn't work. Any suggestions? 

[VMcV]

They will tell you to tighten the watch, however mine has not worked (despite following all their instructions) for many many months since there was an update.

The issue still hasn't been fixed. 

I would suggest contacting them directly and complaining.

[Bill_209]

If you click the icon on the upper left-hand corner of the Today screen of the app, does it indicate that 'both' the Inspire 3 and phone have synced recently?

Is your 'Just now' Heart Rate showing up on the app and do you see a Today Heart Rate curve?

[VMcV]

So sorry - I may have misunderstood. I was speaking to the watch face itself being glitchy and not showing the sleep hours (not the tracking information in the app).

My sleep will very rarely show up on my watch face since the update ages how. However, oddly enough, last night I wore it very VERY loose (like, I can get my fingers between my watch band and wrist) and it's magically showing today. 

[SRMaui]

Thanks for the help. I'll try that spacing on the band tonight! 

[SRMaui]

Thanks for the suggestion.  I'll try that today!

[SRMaui]

Hi! All the graphs are working but the sleep tracking is still not recording nightly. 

Thanks!