Steps are backtracking on Inspire 3

[Ddllss]

I can’t sync my Versa as it is completely dead.  My new Inspire 3 won’t sync even tho I have taken many steps.  It deducts the steps I have taken….

[ManuFitbit]

Welcome to the community forums @Ddllss.

Thank you for taking the time to share the inquiry regarding your Inspire 3. 

In addition to the steps you've done, please try the following in the order listed:

• Make sure your Inspire 3 is no longer paired/showing up on phone's Bluetooth nor your Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Inspire 3.
• If there is no connection, restart your Inspire 3.
• Once your Inspire 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 
  
  

With the steps above, what I want you to do is to pair your Inspire 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[Ddllss]

I’m returning the Inspire.  Ive spent too much time  and have repeated these steps numerous times.