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Steps out of control

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‎03-17-2024 10:57

‎03-17-2024 10:57

Does anyone else get crazy step numbers? I’ve had three occasions where the numbers were way beyond what they should have been. Here’s an example.

IMG_4579.png

 

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‎03-17-2024 12:13

‎03-17-2024 12:13

On phone app Today screen tap battery icon at top left to get to 'Connected to Fitbit' screen. If Phone is listed as a Connected Device, remove it. That is intended to let you track steps with your phone when not wearing your fitbit, then get them added to fitbit, but seems to have bug that often adds huge number of steps for no apparent reason.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-17-2024 12:44

In response to JohnnyRow

‎03-17-2024 12:44

Thank you!
Sent from my iPhone
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‎03-17-2024 13:24

In response to Macorp1

‎03-17-2024 13:24

Or if you want to read another more drawn-out explanation of another similar situation from a Fitbit employee/mod,

https://community.fitbit.com/t5/Other-Charge-Trackers/Charge-4-is-tracking-too-many-steps/m-p/556580...

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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