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Syncing issues

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‎11-13-2024 14:26

‎11-13-2024 14:26

Fitbit stopped syncing with Myfitnesspal and I can't get it to sync with Strava at all. Up until a few days ago Myfitnesspal worked. Any ideas what's going on? I've tried a few things that didn't work. Manual sycning, force stopping the app, restarting my phone. Plus most of my exercises from last month have disappeared. Anyone have any ideas?

I'm kinda done with this. I'm ready to throw fitbit in the garbage and go with another solution.

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‎11-14-2024 10:27

‎11-14-2024 10:27

@JamieL23 , A warm welcome to the Community! Thank you for your message.

The issue with the historical data is known to our team and working on a solution for this. Hopefully it will get solved soon. 

For the syncing problems with other apps I recommend you to have a look at this: How do I troubleshoot apps connected to Fitbit?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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