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Tracking zone minutes issue

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Since the August update my zone minutes stopped tracking. I contacted Fitbit and they had me reset my Fitbit and it seems to be working. Go to settings on your actual Fitbit and find the Reset section and click reset. 

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I've got the inspire 3 not sure what you have? When I go to settings on my fitbit I can only find restart but no reset? 

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Yes it is restart. But what I found is that the zone minutes only track if your heart rate is at a moderate rate or more. It used to track in the light rate but not anymore. 

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