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Tried to move account to google but didn’t complete the whole process

‎02-12-2025 21:31

‎02-12-2025 21:31

Tried to move account to google but didn’t complete the whole process  Google prompted that the account wasn’t moved. 

Then I logged in Fitbit app, but it rejected, and prompted that the account was moved and I should login to google 

Then I logged in thru google , it rejected and prompted that no Fitbit account found!

It seems a bug in Fitbit app. I have tried uninstalling and reinstalling, using different devices to login ……, still can’t login to sync. Anyone can help?

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‎02-15-2025 06:36

‎02-15-2025 06:36

Hi, @Ballchai, welcome to the community, you may find this article helpful How to move a Fitbit Account to a Google Account - Fitbit Help Center I would add that if you have more than one Google account make sure you are logging in with the correct account.

Please post here again & let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer