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Why won’t the Inspire3 continuously sync?

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‎09-23-2025 10:45

‎09-23-2025 10:45

My Inspire 3 only syncs when I open the app. Even then, it can take a long time or not sync at all. 

At the same time, messages appear from Fitbit telling me to enable a feature that allows it to sync automatically without opening the app. I cannot find anywhere in the systems to see where to enable this feature. 

 

How can I enable the sync feature to continuously sync so I don’t have to open the app?

 

Thank you!

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‎09-23-2025 11:18

‎09-23-2025 11:18

@Jenna524 , A warm welcome to the Community!  Thank you for your information and efforts. 

The notification you receive is to let the Fitbit app run in the background. 

Depending on the operation system on your device the setting might be different. 

Here you'll find some tips for Android : How to use the Fitbit app on an Android phone

For iOS the setting you are looking for is Background App Refresh . This should be here: 

  1. Open the Settings app on your device.
  2. Tap General.
  3. Tap Background App Refresh.

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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