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1 week old Ionic died

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Hey guys. Looking for a little advice. I got my ionic adidas edition a week ago and after set up and a full charge it lasted me for 5 days. I recharged it 2 days ago and after being on 80% last night has died. Looking to know if this is a common problem with the device

 

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In early January, my new Ionic (1-2 weeks old) died. After speaking with customer service and unable to bring it back to life, they sent me a new one. This one has worked great ever since (7+ months).

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