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250 Step reminder not happening

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‎03-23-2020 04:26

‎03-23-2020 04:26

Hi the main reason I have Fitbit is to have the reminder at 10 mins to the hour as I’m sat working at a desk for long periods.  I have an iconic so I can see the time and other stats at a glance.

however the reminders have stopped working.

Any help gratefully received.

thanks

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‎03-23-2020 13:17

‎03-23-2020 13:17

Welcome to the forums!

Try a restart do it 3 times

If it doesn't help try a Long Restart

Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button. Note: Device won't have a smiley face icon and should be off with a black screen. Remove the device from the charging cable. Plug the device into the charging cable again. The smiley face icon appears on the screen.

 

Keep us posted!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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