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3rd Ionic has died

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‎10-16-2020 10:38

‎10-16-2020 10:38

So my 3rd warranty Iionic has died. Nothing on the screen, just like the previous 2. I wasn't doing anything, just sitting at my computer. I assume since the warranty is now expired there is nothing that can be done? Has anyone figured out the cause of Ionics just dying for no reason?

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5 REPLIES 5

‎10-16-2020 20:50

‎10-16-2020 20:50

My Ionic did the same thing today. It was working just fine now it won’t do anything at all. It had about 30% battery left. Tried to plug it in but still nothing. Pretty bummed!

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‎10-17-2020 06:58

‎10-17-2020 06:58

My first Ionic I purchased 15 months ago also did the same thing. The screen shows some lines and that's all. Tried reset but does not work. As it is happening to most people for this brand, is there something the company can do?

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‎10-17-2020 08:54

‎10-17-2020 08:54

After freaking out (constantly switching between screens) yesterday, the battery ran out. Now it won’t charge so I’m assuming it’s dead. My brother has been pretty happy with his Garmin and their service.

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‎10-17-2020 11:51

In response to Roundylb

‎10-17-2020 11:51

So I did a little more digging and for how to “reboot” the Ionic. Hold all 3 buttons for 15 seconds and the watch rebooted. You can find this on YouTube. The time read exactly when it turned off and stopped working. Took a few minutes to sync back to my phone and has been working since last night. One other time the watch died, not just the screen but sensors on back also. I did not have time to mess with it but When I came back to it it was working. We will see but I don’t know if I have a lot of hope for it. Figured it would last longer🙁

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‎10-17-2020 17:27 - edited ‎10-17-2020 17:32

In response to Mustangswan

‎10-17-2020 17:27 - edited ‎10-17-2020 17:32

So I did a little more digging and for how to “reboot” the Ionic. 

 

Hopefully you did that digging in this forum? The reboot sequence has been posted probably hundreds of times in previous weeks, months and years. Forum archiving is a wonderful resource for those willing to look through the archive.

🙂

 

We will see but I don’t know if I have a lot of hope for it.

 

The battery in your Ionic is probably loosing capacity. Try not to let it drain too much before charging. As the battery ages there is an increasing likelihood of the battery draining below a voltage level that most chargers can recharge it successfully from. Using a higher current charger can sometimes help. But the 3 fingered approach often works to kickstart it.

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