07-14-2018
07:39
- last edited on
07-16-2018
09:46
by
FerdinandFitbit
07-14-2018
07:39
- last edited on
07-16-2018
09:46
by
FerdinandFitbit
I have owned my ionic since December and am extremely unsatisfied. I first had to replace my unit due to a battery issue only a couple of months after purchase. The process for replacement is to send it in and wait for them to resend as they do not have local service as you would find from some of its competitors. After a multi week wait I received the replacement only to await the next defect. Unfortunately this happened while on vacation after the unit’s first exposure to water. I don’t know about what 50 feet would do, but 1 foot was too much for mine. I now need to wait a week until I get home to begin the Byzantine return process yet again. I would happily return this device and get something else but that’s not a option. I would not recommend this device and frankly this brand to anyone. I own a surge that also had issues, a blaze an aria and my wife has owned a charge hr and a charge hr 2 . All but the blaze have had to be replaced at least once. I think that I have finally learned my lesson and will not make this mistake again.
Moderator edit: Updated subject for clarity
07-15-2018 00:19
07-15-2018 00:19
I've had both ionic and a versa. You may want to give the versa a try. It's awsome.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions