08-18-2019
08:34
- last edited on
03-05-2026
09:02
by
MarreFitbit
08-18-2019
08:34
- last edited on
03-05-2026
09:02
by
MarreFitbit
Hi @Nanabarker,
Did you happen to purchase the device directly from Fitbit or a third party retailer? If it was through the third party retailer, you will need to exchange the device through them. If you purchased it through Fitbit, they can be reached here.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer