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Airpod Pro compatibility issue

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‎02-03-2020 03:47

‎02-03-2020 03:47

Dear Fitbit team,

 

I bought airpod pro recently and tried to paired the device, it got paired successfully but when I play music no sound is coming to my airpods. The previous version of airpod at least working with low sound problem but this new airpod pro is not working at all. This is very disappointing. could you please do some fix ASAP. This is creating a bad impression of fitbit in market. 

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‎02-04-2020 09:36

‎02-04-2020 09:36

@Murli It's nice to see you on the Community. Thanks for sharing your experience with Fitbit and Airpod Pro compatibility. 

 

I appreciate your feedback and comments, we're always striving to improve our services offered. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎09-12-2020 07:55

In response to SilviaFitbit

‎09-12-2020 07:55

Hello Silvia,

 

When you commented on my post I was very optimistic that the issue will resolve soon. But after waiting for 6 months I am again disappointed that fitbit don’t bother about this. Anyway I cannot do other thing than buying some other company watch. Hope your other users matter for you. 

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