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Always on mode for screen

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‎09-21-2019 19:12

‎09-21-2019 19:12

Hello! I have set my new ionic to always on during runs. However, it is not staying on! Today I ran a 5K and had to keep pressing buttons to see the screen. It was really frustrating. Suggestions? 

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‎09-22-2019 22:01

‎09-22-2019 22:01

Hello @Easter14, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post. Let me share with you that the display of your Ionic will turn off to prioritize battery life. However, you can change the display settings on your device for the display to stay on 60 seconds. Also, with our QuickView feature your device display will turn on at any time you want to check the information that's being recorded. To check if this feature is on, you just need to check Quick Settings screen and from there you can see if such feature  is enabled.

 

Let me know if you have any additional questions. 

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‎09-23-2019 04:38

‎09-23-2019 04:38

Always on IS available on Ionic:

https://community.fitbit.com/t5/Ionic/Always-on-IS-available-on-Ionic/m-p/2355262/highlight/true#M20...

Maybe, this thread is helpful.

--
// Fitbit Versa 2, Sense
Android App
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‎09-27-2019 21:31

In response to wollid

‎09-27-2019 21:31

Hi @wollid, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding.

 

Thanks for the information that was shared in your post, the willingness to help here in the Community Forums is always appreciated. Please do not hesitate to contact me back if you need anything else or if you have any additional questions for me to answer.

 

I'll be around. 

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