04-07-2018 14:29
04-07-2018 14:29
My Ionic stopped recording steps before I started a long walk at one of my local parks. I tracked the exercise on the Ionic, and received confirmation that it connected. I walked about 4 hours, and after I stopped the exercise on the Ionic was told that it recorded only 88 steps.
The Ionic has also failed to track 2 hikes that I had completed recently.
Best Answer04-08-2018 04:36
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04-08-2018 04:36
Have you tried restarting your Ionic? If not give it a try and let us know how you go
Helen | Western Australia
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