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Anyone else not have their sleep data sync?

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‎03-12-2019 05:29

‎03-12-2019 05:29

So all week my ionic sleep stages have been working just fine. Even yesterday I took a 3 hour nap and it recorded the sensitivity of the sleep stages. However, last night I slept for over 8 hrs 10:09 pm - 6:27 a.m. and when I click on it in my app it tells me zero hours of sleep. Is this an error or glitch? Any help appreciated. I know I slept last night.

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‎03-12-2019 12:02

In response to Kayg78

‎03-12-2019 12:02

I did find a work around for now I'm not sure if it's a glitch or not but I edited my sleep from last night and set the data back one minute and then all the sleep insights for last night synced.

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‎03-12-2019 08:46

‎03-12-2019 08:46

Good luck getting help from Fitbit. Going o. 2 weeks and sleep not being recorded at all. Requested help week ago and no response. 

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‎03-12-2019 12:02

In response to Kayg78

‎03-12-2019 12:02

I did find a work around for now I'm not sure if it's a glitch or not but I edited my sleep from last night and set the data back one minute and then all the sleep insights for last night synced.

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‎03-12-2019 16:21

In response to WisconsinLad

‎03-12-2019 16:21

I'll give that a try. Also saw something about turning off the watch and
then back on. I'll see what happens tonight. Thanks
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