04-27-2020 09:56
04-27-2020 09:56
Can't track exercise, when I open other sections such as sleep / food monitoring it is fine. I can review these without a problem. When I open the exercise tracker it crashes the app.
Answered! Go to the Best Answer.
04-28-2020 03:49
04-28-2020 03:49
Do you have the lastest app version 3.19.2? If not then clear the cache and data from the app (long press on app>tap 'i'>tap 'storage & cache'>tap 'clear storage' and 'clear cache'. Then relaunch the app and sign in again.
04-27-2020 10:53
04-27-2020 10:53
iOS or Android?
04-27-2020 23:26
04-27-2020 23:26
Android
Have tried reinstalling app, no change
04-28-2020 03:49
04-28-2020 03:49
Do you have the lastest app version 3.19.2? If not then clear the cache and data from the app (long press on app>tap 'i'>tap 'storage & cache'>tap 'clear storage' and 'clear cache'. Then relaunch the app and sign in again.
04-28-2020 07:44
04-28-2020 07:44
Yes, showing 3.19.2 version. Further update available in Google store so I've tried that and now seems to be working. Any issues and I'll delete the cache as well.
Thanks for the help 👍
04-28-2020 08:31
04-28-2020 08:31
Happy to help!