Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App issues

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can't track exercise, when I open other sections such as sleep / food monitoring it is fine. I can review these without a problem. When I open the exercise tracker it crashes the app. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Do you have the lastest app version 3.19.2?  If not then clear the cache and data from the app (long press on app>tap 'i'>tap 'storage & cache'>tap 'clear storage' and 'clear cache'.  Then relaunch the app and sign in again.

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

iOS or Android?

Best Answer
0 Votes

Android 

Have tried reinstalling app, no change

Best Answer
0 Votes

Do you have the lastest app version 3.19.2?  If not then clear the cache and data from the app (long press on app>tap 'i'>tap 'storage & cache'>tap 'clear storage' and 'clear cache'.  Then relaunch the app and sign in again.

Best Answer
0 Votes

Yes, showing 3.19.2 version. Further update available in Google store so I've tried that and now seems to be working. Any issues and I'll delete the cache as well.

Thanks for the help 👍

Best Answer
0 Votes

Happy to help!

Best Answer
0 Votes