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Apps not appearing on Fitbit Ionic

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‎10-06-2017 06:08

‎10-06-2017 06:08

 Hello! So super excited to finally get the Ionic... unfortunately, I can't see much of anything on my watch. If I go to the dashboard, I can see that theoretically I have installed all of the apps. Unfortunately, I don't see weather at all, I don't see setup at all, I don't see alarms, wallet,... in the dashboard it states I have them all installed... can you tell me how to convince the watch of that?

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‎10-06-2017 06:22 - edited ‎10-06-2017 06:23

‎10-06-2017 06:22 - edited ‎10-06-2017 06:23

Swipe to the left, settings and shutdown the watch! Then push a button.

 

otherwise push leftbutton and right under button for 10sec and install again

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‎10-08-2017 06:37

‎10-08-2017 06:37

I have the same problem. Restarted it this morning and then they appear. Now they are gone again. I dont want to restart the device every couple of hours. Super frustrating for a new watch

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‎11-26-2017 22:47

In response to Gilik83

‎11-26-2017 22:47

**ahem** I'm having the same problem too. Ridiculous!!

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‎11-27-2017 05:39

In response to indrand

‎11-27-2017 05:39

What worked for me: reset the watch, delete it from the app and delete the app. Then install everything again. Make sure the watch is connected the whole time. The first time i had a wifi disconnect while updating the watch. I guess that's what caused the problem. Since then (more then a month ago) everything works perfect.

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