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Auto On stopped working on my Ionic

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‎12-05-2018 14:59 - last edited on ‎12-07-2018 13:18 by Moderator Alum

‎12-05-2018 14:59 - last edited on ‎12-07-2018 13:18 by Moderator Alum

Auto On stopped working and when I swipe left to right I get no option to turn it on.  Also see no option in 'Settings' app.  Did a soft restart and it did not solve the problem.  Have not tried 'factory restart' yet.

 

Moderator edit: Updated subject for clarity.

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2 REPLIES 2

‎12-06-2018 01:47

‎12-06-2018 01:47

When on the watch face, press and hold the left button. You can change the auto on setting and notifications there (you may need to swipe to the left to get to the correct screen if Fitbit pay comes up. Hopefullybthat will fix it for you!

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-07-2018 13:18 - edited ‎12-07-2018 13:20

In response to NellyG

‎12-07-2018 13:18 - edited ‎12-07-2018 13:20

Hi @George_G, welcome to the Forums. Thanks for reaching out the Community and for trying the restart to fix your Ionic! Smiley Happy

 

That's an excellent workaround @NellyG, thanks a million. @George_G If that doesn't help, you can try the factory reset; as you suggested. Hopefully this will help, but if not keep me posted so I can reach out our support team. 

 

I'll be around. 

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