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Auto brightness issue after update 2.0

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‎03-23-2018 07:02 - edited ‎03-23-2018 07:06

‎03-23-2018 07:02 - edited ‎03-23-2018 07:06

The AUTO setting for brightness does not work.  In that setting, the brightness of my the screen remains dim regardless the amount of exterior light.

I have restarted the device countless times and done 3 factories resets and the problem still persists. 

 

The IONIC has the latest firmware and have the calibration issue loop so common after the firmware update.

 

Any idea on how to bring the auto brightness setting back to life ?

 

 

 

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3 REPLIES 3

‎03-23-2018 07:32

‎03-23-2018 07:32

Considering all that you've tried, Velo, all that's left is to contact Customer Support.

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‎06-02-2020 03:53

‎06-02-2020 03:53

hi, I'm wondering if your problem still exists? I've got the same problem and I don't know what should I have to do really!!!

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‎06-02-2020 06:26

‎06-02-2020 06:26

Same here. Brightness, do not disturb and screen wake settings cannot be changed since update. Contacted support 3 days ago. No reply 

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