10-10-2018 09:54
10-10-2018 09:54
I commute 7 miles on my bike and I use the auto-pause feature. Rarely does my Ionic successfully record my entire ride. What appears to happen is that my watch auto-pauses at a stop and then never resumes without manually pressing the start button again. Has anyone had this problem or have any recommendations for fixing it? I've never had this issue with auto-pausing and running.
10-11-2018 05:56
10-11-2018 05:56
Welcome on board @pazzypunk, it's nice to see you around the forums! I'd recommend restarting your Ionic by following these steps:
If the Auto-Pause feature is still not working as expected, I'd recommend resetting this option by turning it off and then back on:
As you may know, for Ionic if you stop moving during the run or bike exercises—such as at a traffic light—your exercise pauses automatically while you’re still (known as auto-pause). You’ll feel your device vibrate indicating that activity tracking paused.
To continue, resume your run or bike ride; you’ll feel your device vibrate indicating that activity tracking continued. For runs, if your watch doesn’t detect a run for 10 consecutive minutes, you’ll see a message asking if you want to end the exercise.
Let me know if this helps!
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