help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auto recognise walking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-14-2018 13:48

‎11-14-2018 13:48

Hi all

 

My ionic has stopped auto recognising my walks, does anyone have any idea why? Many thanks 

Best Answer
0 Votes
2 REPLIES 2

‎11-14-2018 14:54

‎11-14-2018 14:54

Dont know the reason , but you could check the settings in the app and readjust as reqd

 

Best Answer
0 Votes

‎11-14-2018 15:02

In response to soccersnaps

‎11-14-2018 15:02

Hi, @Clint2179! As @soccersnaps suggests, you can check the autorecognize settings in the app to make sure nothing has changed, but usually, performing a restart or two (hold the left and bottom right buttons for about 10 seconds until the tracker vibrates) will do the trick to get you back on track.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes