Automatic clearing of notification

[agsurf5]

Given the fact that you cannot reply or use the notifications, but you will have to look on the phone to interact with it. At this point when looking at a message (or else) on the phone, it should clear the notification automatically on the watch, shouldn't it? Garmin works that way. Otherwise you have to clear notifications once on the watch and once on the phone. Pretty redundant. 

Am I missing something?

[SunsetRunner]

Hi

From the fitbit article

VIEWING NOTIFICATIONS

Swipe up on the clock screen to see your notifications and tap one to expand for more detail. Ionic stores your 25 most recent notifications and automatically deletes them after 24 hours. The information that appears depends on the notification.

--<--@

Feel free to add your suggestions to the Feature Suggestions page, where users can vote, if there be enough interest, it can be picked up by the developers of Fitbit to make the idea come true (when decided to do).

Tip Search if a certain idea already has been suggested to avoid multiple suggestions regarding the same idea.

[agsurf5]

I understand how to clear them. But shouldn't it clear them automatically if cleared on the phone? And viceversa?

[SunsetRunner]

That be wonderful, it's possible to add suggestions to the feature suggestions subforum, where the developers are able to see all awesome ideas.

[Bejammin]

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@agsurf5 wrote:

Given the fact that you cannot reply or use the notifications, but you will have to look on the phone to interact with it. At this point when looking at a message (or else) on the phone, it should clear the notification automatically on the watch, shouldn't it? Garmin works that way. Otherwise you have to clear notifications once on the watch and once on the phone. Pretty redundant. 

Am I missing something?

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Agreed completely.  There is no excuse for this if you're calling the device a smartwatch.  It should have been in place at launch.  I love Fitbit, but as a customer, brand loyalty is no reason to make excuses for poor performance.  I sincerely hope that Fitbit is in a position to sort these basic smartwatch functions out within the next week or so at most.  So far this device is more of a tech demo of the hardware that will eventually become their first smartwatch.

[climbbike]

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@agsurf5 wrote:

Given the fact that you cannot reply or use the notifications, but you will have to look on the phone to interact with it. At this point when looking at a message (or else) on the phone, it should clear the notification automatically on the watch, shouldn't it? Garmin works that way. Otherwise you have to clear notifications once on the watch and once on the phone. Pretty redundant. 

Am I missing something?

---

Every other "smart watch" in the world works that way not just Garmins. The other way doesn't work either. If you clear it on the Ionic, it doesn't clear on the phone (Android). My garmin vivoactive 3 and samsung gear sport both work properly, both directions. I'm about to give up on the Ionic.

And we shouldn't have to put in feature requests .We are buying this thing, not designing it. There are certain things that should just work if they are going to claim it's a 'smart watch'.

[Mkegal]

My Ionic doesn't "automatically" clear the notifications, even after I manually clear them... I'm getting notifications from 3 weeks ago popping back up on my Ionic, even if I've read them on my phone...

[climbbike]

Yep. That is one of my biggest gripes about the Ionic and why I got rid of
it. The notification integration is really really bad. Other way has the
same problem. If you clear it in the watch, it doesn't clear on the phone.

[erdly]

I have a Garmin and like the way it clears notifications on my phone, and I just assumed Fitbit would do the same if I just found the setting. I went searching for how to do this, not realizing there is no setting 😕 and this post is old, so I guess Fitbit won't be adding this feature anytime soon. I love my Sense, but this drives me nuts. If anyone is still interested, I found an idea you can upvote:

Too many notifications

Submitted by cbullseye3

I spend too much time deleting notifications on my charge 3! Notifications should cancel or disappear when I view/cancel a phone call, text or calendar reminder on my iPhone or computer.  If this cannot happen, at least make the notifications disappear after 3 days. The ability to store 10 notifications at one time on the Charge 3 is too many notifications, especially  since I must cancel them out separate from my phone/computer actions. 

[AndreaFitbit · Accepted solution]

Hi everyone. Thank you for sharing your automatic clearing of notification query.

Thank you for sharing your suggestion @erdly. 

Currently there is a Voluntary Safety Recall of Fitbit Ionic Smartwatches. For more information, please visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion if you have questions regarding a different device please post your query on the correct board.