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Band falls off

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‎02-24-2018 09:58

‎02-24-2018 09:58

I bought my Ionic a month ago, and now in the last week the band has fallen off twice, now I have a scratched up watch that I can't trust to stay on my wrist..I want my surge back.

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1 REPLY 1

‎02-24-2018 14:09

‎02-24-2018 14:09

My guess is that the band wasn't securely in place.  You should hear a very distinct "click" when you get it into place.  It's very hard for some people to get it to click, as it requires a great deal of the user applying steady pressure to hear the click.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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