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Batterij issue

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‎01-15-2018 02:47

‎01-15-2018 02:47

I’ve got my Ionic for 3 months now. My battery usually lasts 4 days. 

I noticed this morning at 8.00 that my battery percentage was 23. Now not even 4 hours later the battery is at 0%. This without any excessive use. I turned off all day sync and even notifications this morning but the battery kept draining this morning. 

Anyone got a clue how this can happen (from 4 day battery life to 23% use in under 4 hours)?

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4 REPLIES 4

‎01-15-2018 03:05

‎01-15-2018 03:05

Install any new apps or changed the watch face lately?

Pixel XL Oreo Ionic Airpods
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‎01-15-2018 03:20

In response to SimonRJ

‎01-15-2018 03:20

No, not in the recent month or so. 

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‎01-15-2018 05:58

‎01-15-2018 05:58

Hi,

 

I have almost the same issue, I've had my Ionic is just over 2 months and over Christmas period I noticed the battery had suddenly gone from lasting 4 days to now lasting under 2 days. Mine drops 20% in about 7 hours so not as drastic as yours but still not good. Very odd how it happened quite suddenly too...

 

Contact Fitbit support and they will check your battery status from each time you have synced recently so they can see how quickly the battery is depleting. Should offer you a replacement I would imagine. 

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‎01-17-2018 11:28

In response to JRX78

‎01-17-2018 11:28

After my post I fully charged my Ionic at night. During charging I changed my watchface to the original watchface (Gauges). 

 

Now 48+ hours later I have 71% battery left. I hope it was just a one time issue. 

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