help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery 4 hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2019 04:49

‎10-20-2019 04:49

Help

 

My ionic battery now only last 4 hours from 100% to 0.

 

 

Best Answer
0 Votes
4 REPLIES 4

‎10-20-2019 07:24

‎10-20-2019 07:24

Hi @Rob1111 and welcome to the forums.  To help us assist you further could you please tell us your 

  • Phone make and model
  • OS version
  • Fitbit app version
  • Ionic firmware version

Many thanks

Best Answer
0 Votes

‎10-20-2019 07:54

In response to SunsetRunner

‎10-20-2019 07:54

iPhone 8

68.9.15

3.8

Best Answer
0 Votes

‎10-20-2019 07:58

In response to SunsetRunner

‎10-20-2019 07:58

And iOS 13.1.3

Best Answer
0 Votes

‎10-20-2019 08:03

In response to Rob1111

‎10-20-2019 08:03

Hi, have you tried restarting your Ionic as per the instructions here? https://help.fitbit.com/articles/en_US/Help_article/1186/?l=en_US&c=Topics%3ATroubleshooting&p=ionic...

 

There is a known with receiving notifications and the new version of IOS but I wouldn't have thought this would impact the battery life.

Best Answer
0 Votes