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Battery Drain

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‎01-01-2020 23:24

‎01-01-2020 23:24

I received an Ionic just under 2 years ago. I used to get 3 days usage out of the watch from a single charge. Now I'm lucky if the watch lasts the day... what gives? how long is the warranty on the watch? where can I post it if its is still under warranty?

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‎01-02-2020 11:22 - last edited on ‎10-10-2025 07:29 by Fitbit Moderator

‎01-02-2020 11:22 - last edited on ‎10-10-2025 07:29 by Fitbit Moderator

@Jay_Rose Welcome to the Community. Thanks for letting me know that you've had your Ionic under 2 years ago. 

I would like you to confirm you've fully charged your Ionic and then follow the tips in this article to extend your Fitbit device's battery. If the battery doesn't improve, I could create a case on your behalf with our Support team and they could continue assisting you. 

As a side note, check the Fitbit Warranty here. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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