Cannot download Spotify App - Fitbit Community

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Cannot download Spotify App

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jimm.barclay

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I have an Ionic which is updated to the latest firmware, yet I still can't download the Spotify app.

Is there something else I need to do? The install option from the app is simply greyed out!?!

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SilviaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@jimm.barclay Welcome to the Community. Thank you for letting me know that your watch is updated to the latest firmware version.

I would like you to confirm that the firmware version that you have is 27.70.7.14. If you don't please try this procedure to update the firmware version.

I'll be around if you have any additional questions.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

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