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Cannot download Spotify App

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‎01-01-2020 18:25

‎01-01-2020 18:25

I have an Ionic which is updated to the latest firmware, yet I still can't download the Spotify app.

 

Is there something else I need to do? The install option from the app is simply greyed out!?!

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‎01-02-2020 10:56

‎01-02-2020 10:56

@jimm.barclay Welcome to the Community. Thank you for letting me know that your watch is updated to the latest firmware version. 

 

I would like you to confirm that the firmware version that you have is 27.70.7.14. If you don't please try this procedure to update the firmware version. 

 

I'll be around if you have any additional questions. 

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