help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery Draining Quickly, Difficulties to Sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-16-2018 03:13 - last edited on ‎05-17-2018 07:06 by Moderator Alum

‎05-16-2018 03:13 - last edited on ‎05-17-2018 07:06 by Moderator Alum

I've only had this for 5 months losing faith in this company. I always have trouble syncing and battery goes dead fast I've enjoyed having this but it's getting very annoying that I can't depend on it lasting all day.

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
1 REPLY 1

‎05-17-2018 07:05 - last edited on ‎11-14-2025 14:54 by Fitbit Moderator

‎05-17-2018 07:05 - last edited on ‎11-14-2025 14:54 by Fitbit Moderator

@Lmnc Welcome to the Fitbit Community! Thanks for reporting the situation you are experiencing with Ionic not syncing and battery draining fast.

How many days is the battery lasting? There are some things that may be draining it faster. Like app usage, downloads, continuous syncing, etc. Please check this article for more details about this to improve battery life on your watch. 

Regarding syncing, please check you are using a compatible device. If you are, please try these syncing troubleshooting steps as this could sort this out for you. Also, are you using a home Wi-Fi to sync? Have you notice a difference when syncing with a home router? It should go faster. 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes