06-09-2018 06:00
06-09-2018 06:00
It is just me or did my Fitbit Ionic become more energy consuming after i updated it? Am i the only one experiencing this? I charged it this morning to 94 percent only to come back in the night not wearing it to just 61%
06-09-2018 07:14
06-09-2018 07:14
No change on mine. Still seeing about 20% battery usage a day.
06-09-2018 15:47
06-09-2018 15:47
Did you update already
06-09-2018 16:06
06-09-2018 16:06
I assume that you're referring to Fitbit OS 2.1.1 Firmware Version: 32.10.20 in your OP.
Yes, updated 1st day it was available.
06-10-2018 02:55
06-10-2018 02:55
Hi,
It's not only you, I have even worse battery drain.
Since the update to 32.10.20 firmware, I can't keep 24 hours before the watch shuts off.
I've tried to reset the watch, to reinstall Application (on Android phone), nothing helped.
06-10-2018 03:25
06-10-2018 03:25
@Anfranclin@R_T_F_M I would suggest contacting Fitbit support and ask them to use their back end tools to take a look at your battery drains to see if they are able to spot anything incorrect.
If it helps you can use the link below:
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
06-10-2018 12:53 - edited 06-10-2018 12:55
06-10-2018 12:53 - edited 06-10-2018 12:55
Thank you for the link and advice @Tony.r
I sent an email to Fitbit support and I'll keep you guys updated.