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Battery died cant resync.

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‎11-24-2017 09:00

‎11-24-2017 09:00

My Fitbit Ionic died and now i can't get it to resync to my phone i tried restarting the watch, restarting the app nothing is working please help

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‎11-24-2017 09:07

‎11-24-2017 09:07

Did you contact support? I am not sure but I would have tried the option to replace device in the app. If phone is iphone, you might try forget device under bluetooth.

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‎11-24-2017 09:34

‎11-24-2017 09:34

Make sure you tried the restart by pressing the left and bottom right buttons for 20 seconds.

 

If this doesn't work, look for a factory reset and try it as well. It will save you time in case you had to contact cs after that.

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