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Battery dying in hours

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‎06-23-2019 14:45

‎06-23-2019 14:45

Since Saturday , my iconic keeps losing battery drastically.  Where it used to last 4 days, it now lasts only 8 or 9 hours. I have tried doing a factory reset and it doesn't seem to have made a difference. Any thoughts 

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‎06-24-2019 06:55 - last edited on ‎01-02-2025 10:37 by Fitbit Moderator

‎06-24-2019 06:55 - last edited on ‎01-02-2025 10:37 by Fitbit Moderator

A warm welcome to the Community @markbh. Thanks for the details mentioned and the troubleshooting tried. 

I've shared your post with our Support team and they've mentioned that you already have a case with them. Please continue the communication through email. 

I'll be around if you need further assistance. 

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