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Battery dying within 24 hrs

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‎06-11-2018 04:52

‎06-11-2018 04:52

I have to charge battery every day and I do not use any of the apps on watch I switched from the blaze to this because it said longer battery but this battery is worse then the blaze. I have a warranty on this one because i had to reolace mt blazs every yr and i thiught thay was insane. Can anyone help.

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‎06-11-2018 05:53

‎06-11-2018 05:53

Hi @sanurse2002 - That is definitely not normal or expected behavior. I get at least 3-4 days of battery life from my Ionic and that is using it heavily. First thing I'd suggest is a restart - see below:

https://help.fitbit.com/articles/en_US/Help_article/1186

 

If that doesn't work, you may consider a factory restore. In any event, don't hesitate to reach out to customer support if you are getting frustrated. Good luck!

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‎06-13-2018 10:21 - edited ‎06-13-2018 10:24

In response to Ozzie65

‎06-13-2018 10:21 - edited ‎06-13-2018 10:24

Same problem here.

My ionic used to last 3-4 days with my usual usage and workouts. Recently it dropped to just over 1 day. That's it... a day and a half. I've not changed anything, settings, workouts, everyday routine, everything is still the same, except my ionic's battery life.

Oh and there's one more thing. Sometimes I quickly plug it in, charge it to about 80% and then unplug it and go to the gym. Do my workout. Finish my workout and guess what, somehow battery is now 84%. 
This watch is basically doing whatever it wants.

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‎06-13-2018 10:39

‎06-13-2018 10:39

Same thing here.  I posted in another topic on it.


Ignore the posts of "reset it" blah blah blah... there's a big issue happening and it's either due to the latest firmware update, or if you're like me a day one user (or just have one of the first ones they made) the battery doesn't last.

 

Charged mine to 99% this morning, and now 4 hours later I'm at 72%.  Corrrection, 71%.  It dropped a percent since I checked when I started writing this.

 

Typically this is how Fitbit responds.  Blames the single watch you own rather than looking at the bigger picture.  Eventually they'll come around and realize they're replacing everyone's watches.  Given I think I've had mine for over a year I think (don't remember exactly when it came out last year) I imagine I'll be SOL.


Good luck.  About to throw mine on the charger to get me through the evening, then charge it again so it lasts overnight.

 

Frustrating.

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