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Battery file IONIC

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‎01-27-2019 12:10

‎01-27-2019 12:10

Over the last 2 days I have had to charge 3 to 4 times.  Usually get 4 days, no settings changed.  I have seen the other posts about post December 18 upgrade but I updated mine a while ago and the drain issue has only just started!!

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‎02-04-2019 00:28

‎02-04-2019 00:28

replacement is on the way.  

View best answer in original post

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‎01-27-2019 18:52

‎01-27-2019 18:52

I'm having the same issue.  Haven't had any problems with battery life until 2 days ago. Nothing has changed, no apps loaded, no recent updates, no GPS. Previously I was getting 4-5 days on a charge, now I'm lucky if it lasts 12 hours.  This sucks.  I have tried factory reset, hard restarts, everything suggested on multiple battery life Fitbit forums, but with no luck.  If I wanted a smart watch with crappy battery life I would have gone for Apple

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‎01-27-2019 21:00

In response to CanuckJohn

‎01-27-2019 21:00

How are you charging it?

 

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

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‎02-04-2019 00:28

‎02-04-2019 00:28

replacement is on the way.  

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