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Battery life not lasting after update

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‎01-10-2020 23:32 - edited ‎01-13-2020 07:14

‎01-10-2020 23:32 - edited ‎01-13-2020 07:14

Hello,

I updated my Fitbit to the latest FW version 2 days ago. I fully charged it during the upgrade. 

 

The battery dropped from 100% to 19% in 1.5 days. I didn't use the GPS in this time window so it is definitely an anomaly. My battery was lasting 5/6 days before. 

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎01-11-2020 06:10 - last edited on ‎10-09-2025 14:22 by Fitbit Moderator

‎01-11-2020 06:10 - last edited on ‎10-09-2025 14:22 by Fitbit Moderator

@RoccoMarco It's nice to see you on the Community. Thanks for mentioning that you started experiencing this after the firmware update.

I would like you to fully charge your watch once again and then follow these tips to extend your Ionic's battery life.

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-13-2020 07:13 - edited ‎01-13-2020 07:15

In response to SilviaFitbit

‎01-13-2020 07:13 - edited ‎01-13-2020 07:15

Hello Silvia,

I am not at the second charge cycle after the update: the watch is acting as usual again. I guess something went wrong with the battery indicator after the update or with the charge during the update.

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‎01-16-2020 17:14 - last edited on ‎10-09-2025 14:22 by Fitbit Moderator

In response to RoccoMarco

‎01-16-2020 17:14 - last edited on ‎10-09-2025 14:22 by Fitbit Moderator

@RoccoMarco Thanks for getting back. I'm glad to hear that your Ionic's battery is working as usual. 

I'll be around if you have any additional questions.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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