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Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best AnswerDo you have your Ionic on All Day Sync or Always Connected? These will wear down the battery on both your phone and Ionic. Also if you have it set to receive notifications, that can take a toll on the battery of the Ionic as well.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best AnswerHave you done a hard restart on the watch?
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer