Black Screen

[JohnJungle]

Did a update this morning at 06:47

the Fitbit is the Ionic Adidas edition. 
after about 1 hour my Screen has went black nothing is working.

even thought it had run out of power tried to recharge nothing happened, 

I use my Fitbit for tracking my weight work outs.

how can I resolve this issue. 
help help

[SunsetRunner]

Try a Restart and do it several times if necessary.

[JohnJungle]

Evening  have tried several times and there is nothing happening. My watch is still under a year old.

what is my next step, to resolve this problem.

thanks

john

[SunsetRunner · Accepted solution]

Contact Customer Support.

[JohnJungle]

I have a replacement has been sent.

cheers

john