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Blank screen

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Hi my Ionic screen has gone blank, it’s still charging syncing and recording steps pulse etc, I’ve tried the resets and charging it up but no luck any ideas? 

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@Andyyav A warm welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I've shared your post with our Support team, they will continue assisting you and providing you with further options. 

 

I'll be around if you have any additional question. 

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