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Bluetooth headphones compatibility

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‎08-21-2020 14:11 - last edited on ‎08-25-2020 21:24 by Fitbit Moderator

‎08-21-2020 14:11 - last edited on ‎08-25-2020 21:24 by Fitbit Moderator

I am able to connect Bluetooth headphones to my Ionic, but they don't work. Spotify still plays through my phone instead of my headphones even though they're connected. Support told me that not all headphones are compatible and they idn't really have a clear answer on what headphones are compatible. My question is, what headphones do you guys use with your Ionic that you know work?

 

Moderator Edit: Clarified subject

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‎08-25-2020 21:23

‎08-25-2020 21:23

Hi @BaileyYaw, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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