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Button missing from Ionic

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‎02-27-2020 21:15 - last edited on ‎02-28-2020 11:42 by Fitbit Moderator

‎02-27-2020 21:15 - last edited on ‎02-28-2020 11:42 by Fitbit Moderator

I just purchased device and one button is missing. I cant complete setup or delete info. I dont want to return to store. is there somewhat to get replacements button??

 

Moderator edit: Updated subject for clarity 

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‎02-28-2020 11:45

‎02-28-2020 11:45

@Cedbrwn98 Welcome to the Community. Thanks for the details mentioned. 

 

Sorry to hear that your Ionic's is missing a button. It's not possible to send you a replacement button. 

 

In this case, I've shared your post with our Support team and they will continue assisting you through email, please check your email inbox. 

 

I'll be around if you have any additional questions. 

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