Call notifications does not show on my ionic fitbit watch

[Wmestdagh]

 I have an xperia xz. In the past i had a charge 2 and everything worked perfectly. But with my ionic calls are not transmitted (only the mist callnotification afterworths). The test notification does not work either. All other notifications work perfect. I already tried restarting/ reinstalling /. Checked properties /... But nothing seems to work. 

Any help would be great... 

[SilviaFitbit]

Welcome to the Community @Wmestdagh. Thanks for the procedure that you've performed as well for the details that you've mentioned. I would like you to confirm that you to double check that the phone that you have is listed as supported. 

If your phone is supported, please confirm that you followed all the notifications to properly set them up. After this, try force quitting the app, reset Bluetooth, restart your Ionic, refresh notifications and set them up once again. 

Hope this helps. Keep me posted. 

[Wmestdagh]

I checked and apparently it is compatible with the app. (my charge 2 worked perfectly with the call notifications).

I verified every notification property. Sadly no solution. 

I also retried the reset of Bluetooth and re-set the options but it doesnt help sadly. 

[SilviaFitbit]

Thanks for getting back @Wmestdagh! I appreciate the further troubleshoot that you've mentioned. I've created a case on your behalf with our Support team, they will continue assisting you. 

I'll be around if you need further assistance.