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Calories/Food Counter not syncing

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‎07-12-2018 22:16

‎07-12-2018 22:16

Just wondering if anyone's fitbit app is not syncing for the food/calories counter as well?

 

My app was updated this morning (Pacific Standard Time, 8am), and I've had problems with syncing. I would enter the food and it wouldn't show up, then it would show up hours later, and delete itself. The calories-burnt counter is also not syncing properly.

 

 

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‎07-12-2018 22:20

‎07-12-2018 22:20

Hi @FPCHAN

 

This is on a banner at the top of the forums:

 

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

Stepping in the U.S.A. since September 2013. Android 14

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‎07-13-2018 06:40

‎07-13-2018 06:40

I’m having the same problem. My food will even get deleted at times

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