07-20-2019
15:58
- last edited on
07-22-2019
05:53
by
SilviaFitbit
07-20-2019
15:58
- last edited on
07-22-2019
05:53
by
SilviaFitbit
When I complete an activity... tennis... watch indicates calories (1300)... but when I sync with app the number is decreased ... maybe almost half!!! Why!
Moderator edit: Updated subject for clarity
07-22-2019 06:04
07-22-2019 06:04
It's great to see you around @Katama. Thanks for the details mentioned. Sorry for the delayed reply.
It's pretty weird that your calories burned are decreasing when you sync your Ionic. In this case, I would like you to make sure you have the latest app version and that there are no activities logged that might be overriding the data your Ionic is syncing.
If you're still experiencing this, please provide me with a screenshot of the data that you're receiving before and after.
Keep me posted.
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