Can I recall multiple Ionics?

[JoshSil]

Hi,

I have multiple Ionic devices, do I have to wait until I've received the refund for 1, before I can make a claim for another, or can I claim for both of them at the same time

Thanks

Moderator Edit: Clarified subject.

[AndreaFitbit · Accepted solution]

Thanks for getting back to us and for your question @JoshSil. You can submit both claims at this moment but I would recommend to make the claims separately from the email address you used for each device. 

Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.