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Can't change PIN

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‎08-29-2020 12:45 - last edited on ‎08-29-2020 15:43 by Fitbit Moderator

‎08-29-2020 12:45 - last edited on ‎08-29-2020 15:43 by Fitbit Moderator

It doesn't work for me. I go to Device lock and see this:

Screenshot_20200829-124220.png

 

Then after entering the pin I always get this error:

Screenshot_20200829-124228.png

 

The watch is synced 'just now'

 

Moderator Edit: Clarified subject

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‎08-29-2020 13:36

‎08-29-2020 13:36

I have been unable to use my watch for over a yearSent from my Verizon, Samsung Galaxy smartphone
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