11-10-2022
05:40
- last edited on
11-11-2022
02:21
by
MarreFitbit
11-10-2022
05:40
- last edited on
11-11-2022
02:21
by
MarreFitbit
When will the problem be resolved: The deezer app is on my ionic. When I try to open it sends me back to fitbit app to verify Wi-Fi even though it's clearly showing as connected to wifi. Should I rather tray a Garmin watch?
Moderator Edit: Clarified subject
11-10-2022 06:52
11-10-2022 06:52
Hi @Roneli the Ionic has been recalled - click to learn more
11-22-2022 02:11
11-22-2022 02:11
@Roneli wrote: Novitasphere PortalWhen will the problem be resolved: The deezer app is on my ionic. When I try to open it sends me back to fitbit app to verify Wi-Fi even though it's clearly showing as connected to wifi. Should I rather tray a Garmin watch?
Moderator Edit: Clarified subject
Your Deezer subscription may have expired or you may have exceeded your limit of offline devices. Make sure your Fitbit is charged and in range of your Wi-Fi network to verify your account status at least once every 15 days.
11-22-2022 04:50
11-22-2022 04:50
None of your statements is true in my case.
11-22-2022 05:50
11-22-2022 05:50
@Roneli the Ionic has been recalled. Check out the link as there is no more support for the Ionic due to the recall - click to learn more