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Can’t connect to WiFi, getting error

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‎12-27-2019 06:38

‎12-27-2019 06:38

iPhone6s, IOS13, Ionic. 

When trying to connect to WiFi through the Fitbit app I get an error “something went wrong while trying to load the Wi-Fi settings.” 

I’ve tried the troubleshooting steps, restart watch and phone, unpair watch, redone load the Fitbit app and am still receiving this error. The watch still updates when syncing to my phone but I cannot connect the watch itself to WiFi. Any ideas?

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2 REPLIES 2

‎12-28-2019 02:53

‎12-28-2019 02:53

Yes, Glad it’s not just me. What’s going on?

 

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‎01-29-2020 11:56

‎01-29-2020 11:56

I had the same problem but found that deleting the app from iPhone and then reinstalling fixed the problem for me

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