Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find Pandora

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Pandora is not listed under 'my apps' or 'all apps'.  When I tried to manage it, it says it needs to be added to the app gallery.  How do I do this?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Are you in the United States? The Pandora app is only supported for the United States and therefore only appears if you are in the United States. If you are not in the United States, you can make it appear by setting your Country to "United States" in your user profile on the Fitbit web portal - https://www.fitbit.com/settings/profile

 

2017-10-16_0-36-04.png

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

Are you in the United States? The Pandora app is only supported for the United States and therefore only appears if you are in the United States. If you are not in the United States, you can make it appear by setting your Country to "United States" in your user profile on the Fitbit web portal - https://www.fitbit.com/settings/profile

 

2017-10-16_0-36-04.png

Best Answer
0 Votes

Thank you.  I was able to Live Chat with Support and we were able to figure out that even though my settings were United States, my profile address was still Guam, where I bought my first fitbit a few years ago.  After the change my app showed Pandora and Starbucks almost instantly.  Thanks!

Best Answer
0 Votes